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There is a lot of focus on patient satisfaction and experience in healthcare, and for good reason. Patient Experience is a key contributor to overall hospital quality measures and insurance reimbursements. In addition, patient satisfaction and...
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A large number of leaders in healthcare agree that staff engagement within a hospital is an essential component for delivering quality patient care,...
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The 2019 hurricane season is already off to a troubling start with Hurricane Dorian having caused an estimated $1.5 billion to $3 billion in...
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Healthcare organizations have recognized that to keep pace with industry growth, regulatory requirements, and increased responsibilities, caregivers...
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At the core of its mission, Accountable Care Organizations (ACOs) strive to achieve the highest level of quality care for patients, thereby reducing...
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As part of their continuous efforts for healthcare facilities to achieve zero harm, the Joint Commission conducts an on-site accreditation survey at...
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We all know, providing a safe environment for patients to recover is a fundamental part of offering quality patient care that fosters the best...
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Despite ongoing government initiatives for policy and regulation, the healthcare industry continues to grow exponentially. Hospitals must be nimble,...
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A lot of industry attention is currently focused on the finish line for the digitizing of the mortgage business, with mortgage lenders, servicers,...
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Salary.com conducted a recent survey, compiling a list of the top 10 most stressful jobs. Nursing ranked #6. Surprising to some, but not to those...
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The mortgage industry’s latest buzz word is “digital mortgage,” a novel term for the ongoing pursuit to remove paper from the process. However, this...
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In a recent blog, we highlighted an American College of Healthcare Executives (ACHE) survey addressing the top issues confronting hospitals today. It...
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In 2014, The Beryl Institute introduced ‘Patient Experience Week’ as a time to recognize healthcare staff that have an impact on patient’s...
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The industry continues to hunger for technology to improve workflow, as well as streamline and automate operational efficiencies. While these...
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In today’s healthcare industry, hospital CEOs face numerous challenges that can disrupt the balance between providing patients with exceptional...
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Has your team struggled with improving the patient experience at your hospital? Are you overwhelmed by the possible strategies to employ in order to...
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“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou Let’s...
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Over the past few months, Clarifire has published meaningful discussions on the numerous requirements mortgage servicers have taken on to manage...
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Rounding has proven to be an effective practice in determining the level of patient satisfaction and improving the overall patient experience. Many...
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HCAHPS – who knew that six letters could have such an impact on an organization? Low HCAHPS scores can result in a loss of revenue, an unfavorable...
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Is hurricane season over? Not if you’re a loan servicer. Given the skyrocketing amount of devastation caused by hurricanes, wildfires, flooding and...
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What does it mean to be disaster ready? As a servicer you’re already juggling a variety of change initiatives at any given time, with unreasonably...
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The end of this year’s hurricane season is less than two months away; however, with hurricane Florence barely in our rearview, are your operational...
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Waking up each morning after a restful night’s sleep, is a great way to start the day. You’re energized and ready to tackle what comes your way....
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Despite the fact that OAS CAHPS are still voluntary, their eventual mandate could be right around the corner. To achieve top scores, it’s not as...
