3 min read
Servicing institutions are well aware of the need to stay out in front of agency scrutiny, examinations, and of course consent orders. But what happens as your focus is eroded under the pressures of record-level volume and a roller coaster of...
Read More
3 min read
Exhausted by change? Every company, mortgage-based or otherwise, is experiencing a shift in automation as an essential part of business. The timing...
2 min read
In the healthcare industry, the Objective Structured Clinical Examination (OSCE) is a cornerstone assessment method that evaluates the student...
3 min read
The mortgage industry, financial services, and FinTech arenas have all received a boost from technology during struggles to provide relief under...
3 min read
Workflow is defined as a systemic distribution of tasks, information, and documents to users or groups for action based on a predefined set of...
3 min read
It is hard to imagine that we are approaching the three-month mark for working under COVID-19. Keeping up with industry change as we continue to...
3 min read
Clarifire recently released its white paper on the current approach to customer-centric servicing and the corresponding key drivers as we head into a...
3 min read
So what does reducing waste in healthcare mean? Healthcare waste is defined as time, dollars, and services that do not add value - and can sometimes...
4 min read
What do you do when the standard approach to readmission reductions isn’t moving the dial on penalties? Your organization has implemented...
2 min read
Today’s customers demand far more than an automated process from their mortgage bank or servicer. As servicers strive to improve overall efficiency...
3 min read
Those involved in healthcare today are well aware the industry has shifted from volume-based to consumer-driven, value-based care, with a significant...
4 min read
For anyone who attended the FONE 2019 Educational Conference, it was evident the focus was promoting healthy work environments using evidence-based...
3 min read
Hospital-Acquired Conditions (HACs) and infections are illnesses or complications that were not present when the patient was admitted to the...
3 min read
There is a lot of focus on patient satisfaction and experience in healthcare, and for good reason. Patient Experience is a key contributor to overall...
3 min read
A large number of leaders in healthcare agree that staff engagement within a hospital is an essential component for delivering quality patient care,...
2 min read
The 2019 hurricane season is already off to a troubling start with Hurricane Dorian having caused an estimated $1.5 billion to $3 billion in...
2 min read
Healthcare organizations have recognized that to keep pace with industry growth, regulatory requirements, and increased responsibilities, caregivers...
3 min read
At the core of its mission, Accountable Care Organizations (ACOs) strive to achieve the highest level of quality care for patients, thereby reducing...
2 min read
As part of their continuous efforts for healthcare facilities to achieve zero harm, the Joint Commission conducts an on-site accreditation survey at...
4 min read
We all know, providing a safe environment for patients to recover is a fundamental part of offering quality patient care that fosters the best...
3 min read
Despite ongoing government initiatives for policy and regulation, the healthcare industry continues to grow exponentially. Hospitals must be nimble,...
2 min read
A lot of industry attention is currently focused on the finish line for the digitizing of the mortgage business, with mortgage lenders, servicers,...
3 min read
Salary.com conducted a recent survey, compiling a list of the top 10 most stressful jobs. Nursing ranked #6. Surprising to some, but not to those...
3 min read
The mortgage industry’s latest buzz word is “digital mortgage,” a novel term for the ongoing pursuit to remove paper from the process. However, this...
2 min read
In a recent blog, we highlighted an American College of Healthcare Executives (ACHE) survey addressing the top issues confronting hospitals today. It...
