3 min read
Those involved in healthcare today are well aware the industry has shifted from volume-based to consumer-driven, value-based care, with a significant focus on patient experience and quality outcomes that tie back to insurance reimbursements. Because...
Read More
4 min read
For anyone who attended the FONE 2019 Educational Conference, it was evident the focus was promoting healthy work environments using evidence-based...
3 min read
Hospital-Acquired Conditions (HACs) and infections are illnesses or complications that were not present when the patient was admitted to the...
3 min read
There is a lot of focus on patient satisfaction and experience in healthcare, and for good reason. Patient Experience is a key contributor to overall...
3 min read
A large number of leaders in healthcare agree that staff engagement within a hospital is an essential component for delivering quality patient care,...
2 min read
The 2019 hurricane season is already off to a troubling start with Hurricane Dorian having caused an estimated $1.5 billion to $3 billion in...
2 min read
Healthcare organizations have recognized that to keep pace with industry growth, regulatory requirements, and increased responsibilities, caregivers...
3 min read
At the core of its mission, Accountable Care Organizations (ACOs) strive to achieve the highest level of quality care for patients, thereby reducing...
2 min read
As part of their continuous efforts for healthcare facilities to achieve zero harm, the Joint Commission conducts an on-site accreditation survey at...
4 min read
We all know, providing a safe environment for patients to recover is a fundamental part of offering quality patient care that fosters the best...
3 min read
Despite ongoing government initiatives for policy and regulation, the healthcare industry continues to grow exponentially. Hospitals must be nimble,...
2 min read
A lot of industry attention is currently focused on the finish line for the digitizing of the mortgage business, with mortgage lenders, servicers,...
3 min read
Salary.com conducted a recent survey, compiling a list of the top 10 most stressful jobs. Nursing ranked #6. Surprising to some, but not to those...
3 min read
The mortgage industry’s latest buzz word is “digital mortgage,” a novel term for the ongoing pursuit to remove paper from the process. However, this...
2 min read
In a recent blog, we highlighted an American College of Healthcare Executives (ACHE) survey addressing the top issues confronting hospitals today. It...
2 min read
In 2014, The Beryl Institute introduced ‘Patient Experience Week’ as a time to recognize healthcare staff that have an impact on patient’s...
3 min read
The industry continues to hunger for technology to improve workflow, as well as streamline and automate operational efficiencies. While these...
3 min read
In today’s healthcare industry, hospital CEOs face numerous challenges that can disrupt the balance between providing patients with exceptional...
2 min read
Has your team struggled with improving the patient experience at your hospital? Are you overwhelmed by the possible strategies to employ in order to...
2 min read
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou Let’s...
2 min read
Over the past few months, Clarifire has published meaningful discussions on the numerous requirements mortgage servicers have taken on to manage...
3 min read
Rounding has proven to be an effective practice in determining the level of patient satisfaction and improving the overall patient experience. Many...
2 min read
HCAHPS – who knew that six letters could have such an impact on an organization? Low HCAHPS scores can result in a loss of revenue, an unfavorable...
3 min read
Is hurricane season over? Not if you’re a loan servicer. Given the skyrocketing amount of devastation caused by hurricanes, wildfires, flooding and...
3 min read
What does it mean to be disaster ready? As a servicer you’re already juggling a variety of change initiatives at any given time, with unreasonably...
