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Not all servicers are alike, whether it’s size, portfolio composition, delinquency rates, or other criteria. Despite these disparities, the CFPB is determined to prioritize their oversight of mortgage servicers in an ongoing effort to identify and...
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Correction, the title should read 19 storms are coming. At least that’s the prediction released last month by Colorado State University. The Atlantic...
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Nearly 1 in 5 healthcare workers have quit their jobs during the pandemic, with nursing being hit hardest. As evidenced in the Morning Consult Study,...
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We’ve just passed the two-year anniversary of COVID-19 foreclosure moratoria and are quickly rounding the corner on the first quarter of 2022. Where...
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The latest numbers reported by the Mortgage Bankers Association illustrate the volatility that remains in forbearance volume for servicers. As of...
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Are you ready to put 2021 behind you? Mortgage servicers continue to try to keep up as their segment of the business is inundated by pandemic...
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Servicing institutions are well aware of the need to stay out in front of agency scrutiny, examinations, and of course consent orders. But what...
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Exhausted by change? Every company, mortgage-based or otherwise, is experiencing a shift in automation as an essential part of business. The timing...
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In the healthcare industry, the Objective Structured Clinical Examination (OSCE) is a cornerstone assessment method that evaluates the student...
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The mortgage industry, financial services, and FinTech arenas have all received a boost from technology during struggles to provide relief under...
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Workflow is defined as a systemic distribution of tasks, information, and documents to users or groups for action based on a predefined set of...
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It is hard to imagine that we are approaching the three-month mark for working under COVID-19. Keeping up with industry change as we continue to...
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Clarifire recently released its white paper on the current approach to customer-centric servicing and the corresponding key drivers as we head into a...
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So what does reducing waste in healthcare mean? Healthcare waste is defined as time, dollars, and services that do not add value - and can sometimes...
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What do you do when the standard approach to readmission reductions isn’t moving the dial on penalties? Your organization has implemented...
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Today’s customers demand far more than an automated process from their mortgage bank or servicer. As servicers strive to improve overall efficiency...
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Those involved in healthcare today are well aware the industry has shifted from volume-based to consumer-driven, value-based care, with a significant...
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For anyone who attended the FONE 2019 Educational Conference, it was evident the focus was promoting healthy work environments using evidence-based...
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Hospital-Acquired Conditions (HACs) and infections are illnesses or complications that were not present when the patient was admitted to the...
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There is a lot of focus on patient satisfaction and experience in healthcare, and for good reason. Patient Experience is a key contributor to overall...
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A large number of leaders in healthcare agree that staff engagement within a hospital is an essential component for delivering quality patient care,...
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The 2019 hurricane season is already off to a troubling start with Hurricane Dorian having caused an estimated $1.5 billion to $3 billion in...
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Healthcare organizations have recognized that to keep pace with industry growth, regulatory requirements, and increased responsibilities, caregivers...
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At the core of its mission, Accountable Care Organizations (ACOs) strive to achieve the highest level of quality care for patients, thereby reducing...
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As part of their continuous efforts for healthcare facilities to achieve zero harm, the Joint Commission conducts an on-site accreditation survey at...
