2 min read
When was the last time you reviewed your borrower communication practices? As technology options continue to expand, so follows oversight. The Telephone Consumer Protection Act (TCPA) of 1991, created to address increasing telemarketing practices...
Read More
4 min read
Don’t be deluded by ongoing reports of decreasing delinquency and foreclosure. As is often the case, it depends on which numbers you’re watching....
3 min read
What does the CFPB’s recent initiative to curate mortgage products and assist homeowners have to do with mortgage servicing? More than you think....
3 min read
What’s next on the mortgage horizon? Lenders are feeling the pinch as interest rates make an uphill trek. On a broader scale, foreclosure activity...
3 min read
The industry is migrating from forbearance to foreclosure, and mortgage servicers are seeing another change in the makeup of their default servicing...
3 min read
Have you seen the latest foreclosure stats? The picture they paint isn’t a pretty one. The June 2022 U.S. Foreclosure Market Report shows an increase...
3 min read
Not all servicers are alike, whether it’s size, portfolio composition, delinquency rates, or other criteria. Despite these disparities, the CFPB is...
3 min read
Correction, the title should read 19 storms are coming. At least that’s the prediction released last month by Colorado State University. The Atlantic...
3 min read
Nearly 1 in 5 healthcare workers have quit their jobs during the pandemic, with nursing being hit hardest. As evidenced in the Morning Consult Study,...
3 min read
We’ve just passed the two-year anniversary of COVID-19 foreclosure moratoria and are quickly rounding the corner on the first quarter of 2022. Where...
3 min read
The latest numbers reported by the Mortgage Bankers Association illustrate the volatility that remains in forbearance volume for servicers. As of...
3 min read
Are you ready to put 2021 behind you? Mortgage servicers continue to try to keep up as their segment of the business is inundated by pandemic...
3 min read
Servicing institutions are well aware of the need to stay out in front of agency scrutiny, examinations, and of course consent orders. But what...
3 min read
Exhausted by change? Every company, mortgage-based or otherwise, is experiencing a shift in automation as an essential part of business. The timing...
2 min read
In the healthcare industry, the Objective Structured Clinical Examination (OSCE) is a cornerstone assessment method that evaluates the student...
3 min read
The mortgage industry, financial services, and FinTech arenas have all received a boost from technology during struggles to provide relief under...
3 min read
Workflow is defined as a systemic distribution of tasks, information, and documents to users or groups for action based on a predefined set of...
3 min read
It is hard to imagine that we are approaching the three-month mark for working under COVID-19. Keeping up with industry change as we continue to...
3 min read
Clarifire recently released its white paper on the current approach to customer-centric servicing and the corresponding key drivers as we head into a...
3 min read
So what does reducing waste in healthcare mean? Healthcare waste is defined as time, dollars, and services that do not add value - and can sometimes...
4 min read
What do you do when the standard approach to readmission reductions isn’t moving the dial on penalties? Your organization has implemented...
2 min read
Today’s customers demand far more than an automated process from their mortgage bank or servicer. As servicers strive to improve overall efficiency...
3 min read
Those involved in healthcare today are well aware the industry has shifted from volume-based to consumer-driven, value-based care, with a significant...
4 min read
For anyone who attended the FONE 2019 Educational Conference, it was evident the focus was promoting healthy work environments using evidence-based...
3 min read
Hospital-Acquired Conditions (HACs) and infections are illnesses or complications that were not present when the patient was admitted to the...
