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Despite the fact that OAS CAHPS are still voluntary, their eventual mandate could be right around the corner. To achieve top scores, it’s not as straight forward as just focusing on clinical outcomes. When patients are looking at where to have a...
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3 min read
The roots of patient rounding can be traced back to a medical center in Birmingham, AL in the late 1980s.2 After many years of this concept in...
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Post-discharge calls aid in safe patient transitions, help prevent readmissions, and improve patient satisfaction.1 In addition, academic studies...
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From loan origination to loan payoff, there are multiple paths that a loan can take throughout its lifecycle. The best performing loans will follow a...
3 min read
Hospital systems, post-acute care providers and physicians are all participants in today’s world of value based healthcare. The Centers for Medicare...
3 min read
In the last several years, our bedside heroes have taken on a much more demanding role. Long gone are the days of just delivering quality care and...
3 min read
One size does not fit all. Ensuring a positive experience for children and their parents/guardians is essential for strategically building patient...
3 min read
It’s 2018 and technology is everywhere … or is it? Across the country there are hospitals and healthcare organizations that continue to choose to...
3 min read
Your organization is in the midst of a digital transformation and new technology is on the horizon. You have survived through the research, vendor...
2 min read
A carpenter’s workshop is their toolbox. Within it, there are power drills which make it easier than a screwdriver to drill a screw into hardwood....
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Is your team afraid to log not met domains and coaching notes? Do they often communicate that they don’t want to ‘tattle’? OR, are they completely...
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Patient Experience Week is next week. Have you thought about the meaning and purpose behind it? Or better yet—how you’re going to celebrate?
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Each clinical pathway has its own set of unique critical points in time that are the most impactful to positive patient care. Providing a streamlined...
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As a Patient Experience Manager, CNO, or Nurse Executive, you understand the importance and effectiveness of Nurse Leader Rounding. Are you having...
3 min read
Have you been shopping for a new car lately? The technology in cars has come a long way. Today, there are all kinds of cool gadgets and gizmos...
3 min read
New technology is fun and exciting! Making the transition from manual to automated processes can be an energizing endeavor for any organization. The...
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We love automated workflow! Although, we may be a little biased. It’s been our business for over a decade. We are firm believers that technology is...
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Have you ever signed a contract with a vendor who didn’t support your compliance efforts? Or worse—they were clueless about the subject altogether?...
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Have you been guaranteed a solution for your workflow needs only to find broken promises, experiencing prolonged releases of features that you...
3 min read
According to the Harvard Business Review, delegating work throughout your organization sounds like it would be a straightforward task, but it’s...
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One of the many areas of healthcare technology that has seen rapid growth is digital rounding solutions. Many organizations are making the transition...
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Professionals in the healthcare field know a better patient experience directly translates to increased patient satisfaction scores and positive...
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Do you know the average number of decisions a person makes a day? 35,000! That’s the number reported by various internet sources. It’s a bit...
3 min read
You’ve done the research, vetted the vendors, and found the perfect workflow automation solution that will transform your existing business processes...
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The key to a successful transfer of mortgage servicing rights (MSR) is a smooth transition of the portfolio from one servicer to another. It’s a big...
