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The end of this year’s hurricane season is less than two months away; however, with hurricane Florence barely in our rearview, are your operational processes in check to meet disaster relief requirements? If not, they should be. Last year’s federal...
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Waking up each morning after a restful night’s sleep, is a great way to start the day. You’re energized and ready to tackle what comes your way....
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Despite the fact that OAS CAHPS are still voluntary, their eventual mandate could be right around the corner. To achieve top scores, it’s not as...
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The roots of patient rounding can be traced back to a medical center in Birmingham, AL in the late 1980s.2 After many years of this concept in...
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Post-discharge calls aid in safe patient transitions, help prevent readmissions, and improve patient satisfaction.1 In addition, academic studies...
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From loan origination to loan payoff, there are multiple paths that a loan can take throughout its lifecycle. The best performing loans will follow a...
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Hospital systems, post-acute care providers and physicians are all participants in today’s world of value based healthcare. The Centers for Medicare...
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In the last several years, our bedside heroes have taken on a much more demanding role. Long gone are the days of just delivering quality care and...
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One size does not fit all. Ensuring a positive experience for children and their parents/guardians is essential for strategically building patient...
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It’s 2018 and technology is everywhere … or is it? Across the country there are hospitals and healthcare organizations that continue to choose to...
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Your organization is in the midst of a digital transformation and new technology is on the horizon. You have survived through the research, vendor...
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A carpenter’s workshop is their toolbox. Within it, there are power drills which make it easier than a screwdriver to drill a screw into hardwood....
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Is your team afraid to log not met domains and coaching notes? Do they often communicate that they don’t want to ‘tattle’? OR, are they completely...
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Patient Experience Week is next week. Have you thought about the meaning and purpose behind it? Or better yet—how you’re going to celebrate?
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Each clinical pathway has its own set of unique critical points in time that are the most impactful to positive patient care. Providing a streamlined...
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As a Patient Experience Manager, CNO, or Nurse Executive, you understand the importance and effectiveness of Nurse Leader Rounding. Are you having...
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Have you been shopping for a new car lately? The technology in cars has come a long way. Today, there are all kinds of cool gadgets and gizmos...
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New technology is fun and exciting! Making the transition from manual to automated processes can be an energizing endeavor for any organization. The...
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We love automated workflow! Although, we may be a little biased. It’s been our business for over a decade. We are firm believers that technology is...
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Have you ever signed a contract with a vendor who didn’t support your compliance efforts? Or worse—they were clueless about the subject altogether?...
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Have you been guaranteed a solution for your workflow needs only to find broken promises, experiencing prolonged releases of features that you...
3 min read
According to the Harvard Business Review, delegating work throughout your organization sounds like it would be a straightforward task, but it’s...
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One of the many areas of healthcare technology that has seen rapid growth is digital rounding solutions. Many organizations are making the transition...
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Professionals in the healthcare field know a better patient experience directly translates to increased patient satisfaction scores and positive...
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Do you know the average number of decisions a person makes a day? 35,000! That’s the number reported by various internet sources. It’s a bit...
