Clarifire Conversations

March 08, 2020

The Future of Waste Reduction in Healthcare

So what does reducing waste in healthcare mean?  Healthcare waste is defined as time, dollars, and services that do not add value - and can sometimes harm the patient.  What it means is achieving the nirvana of triple aim – better care, better health, and lower cost.

Despite efforts to control healthcare spending in the United States, costs continue to soar.  To combat healthcare costs on the rise, the Institute for Healthcare Improvement (IHI) developed a Leadership Alliance Waste workgroup.  This group is made up of 54 healthcare organizations working together to develop a strategy to reduce waste in healthcare by 50% over the next five years.1  In this blog, we are taking a look at some of their most successful concepts and aligning them with innovative, executable strategies.

Read More
January 11, 2019

Three Success Factors Patient Experience Leaders Agree On

Three Patient Experience Leaders walk into a restaurant.  The waitress asks, “What are you having today?” They all responded in the same way, “I’d like the Patient-Centered Culture, Service Excellence, and Real-time Technology.” The waitress looked perplexed.

If only these items were made to order like a great meal at your favorite restaurant.  Creating a positive patient experience would be easier for large healthcare systems where value-based models are driving structure, profit models and clinical standards.

Read More
December 20, 2018

Is Your Rounding Solution Letting You Down?

hRounding has proven to be an effective practice in determining the level of patient satisfaction and improving the overall patient experience.  Many organizations will purchase a rounding solution to support and analyze rounding activities. Did your organization make the investment, but you haven’t seen an increase in HCAHPS scores?  Were you able to sustain the scores from previous years?  If you answered no to those questions, does that mean you bought the wrong solution?

Read More
October 26, 2018

Are Pain Management and Patient Experience Competing Priorities?

There are many issues defining the landscape of healthcare for 2018. According to the PwC Health Research Institute, strategic patient experience and tackling the opioid crisis are among the top 12.1 Opioid use has been a hot topic of concern for decades. However, with the latest staggering statistics on opioid addiction and related deaths, finding a solution to the crisis has come front and center.

With the rise in value based models driving hospital reimbursements, a patient’s perception of care can have an impact to a hospital’s bottom line. There is concern that in tackling the opioid crisis there could be a negative impact on survey scores. So how do healthcare providers handle these two issues when they become competing priorities?

Read More
October 11, 2018

Top 3 Challenges for Nurse Leaders

Waking up each morning after a restful night’s sleep, is a great way to start the day.  You’re energized and ready to tackle what comes your way.  However, if you are a nurse leader the stresses of the job may make getting a good night’s sleep a little harder.  We’ve asked nurse leaders what’s keeping them up at night and here’s what we’ve heard.

Read More
August 24, 2018

How to Break the Cycle of Nurse Burnout

In the last several years, our bedside heroes have taken on a much more demanding role.  Long gone are the days of just delivering quality care and attending to our every need.  Now they must handle a much larger administrative part of our care too.

Read More
March 23, 2018

Using the right rounding software makes your work easier—here’s how

As a Patient Experience Manager, CNO, or Nurse Executive, you understand the importance and effectiveness of Nurse Leader Rounding. Are you having trouble convincing your teams to get on board with the idea? Maybe they’re not buying into it because they think they won’t have time to learn something new. Maybe you’ve used a company in the past and got burned—but switching to a technology that actually works is easier than you think. Here are some things you can say to help convince your team to trust the process.

Read More
March 02, 2018

Managing Flu Season is a Lot Like Competing in the Olympics

The Winter Olympics in PyeongChang, South Korea just ended. For the first time in nearly a decade, North Korea participated. If you’ve been watching, you know this is making history because technically, North and South Korea are still at war.

The number of fatalities from this year's flu season is also making the history books. The Washington Post reports “the number of people going to doctors’ offices and emergency rooms has surged to levels not reported since the peak of the 2009 swine flu pandemic. Hospitalizations are also at record levels.” Some hospitals even went as far as setting up tents outside in their parking lots due to overcrowding. Caregivers are true heroes and the gold medalists of the healthcare industry.

Read More

Subscribe to Our Blog Updates!

 

Send us your comments!