4 min read
As we all are preparing for the holiday season, closing the year out, and wondering what the New Year will bring, effective borrower communication needs to be at the top of our Christmas list and a primary area of focus for 2025. Your borrowers will...
Read More
2 min read
Have you ever signed a contract with a vendor who didn’t support your compliance efforts? Or worse—they were clueless about the subject altogether?...
3 min read
Whether you’re large or small, lender or servicer, repurchase requests are never welcome. They involve documentation, process changes, jeopardize...
4 min read
Managing through back-to-back natural disasters is a terrifying circumstance for homeowners as well as mortgage servicers, and this year’s storm...
3 min read
The Federal Housing Finance Agency (FHFA) held its annual TechSprint this July with a focus on generative Artificial Intelligence (AI) in housing...
4 min read
We’ve all grown accustomed to rules and change management, but what does the Consumer Financial Protection Bureau’s (CFPB) Proposed Rule mean for...
4 min read
Following up on our last blog, ‘Servicing Answers to High Interest Rate Pressures,’ it is crucial that mortgage servicers do not succumb to the...
4 min read
Will higher interest rates put your delinquent borrowers in jeopardy? Pushed to new lows on the cusp of the financial crisis, the average annual...
3 min read
Data breaches and cybersecurity risk looms large in today’s high-tech landscape, with digital security threats becoming more prevalent and...
3 min read
The need for operational change is a never-ending fact of doing business. Required and yet scary to staff and customers, change comes from all...
3 min read
Mortgage servicers gathered in Orlando for the annual MBA Servicing Solutions Conference & Expo to explore insights on what to expect in 2024. A...
3 min read
The mortgage industry has shown its aptitude to embrace technical innovation and digitization, but are we responsible in our approach? No one would...
3 min read
As we embrace a brand new year with mortgage projections hinting at a promising year but not committing, it’s the perfect opportunity to reevaluate...
3 min read
The mortgage industry and financial services, in general, have been flooded with rules. Dating back to the advent of the Dodd-Frank Act and fast...
3 min read
The Q3 2023 U.S. Foreclosure Market Report recently published by ATTOM Data Solutions reveals what lies ahead for mortgage servicers. Illustrating an...
3 min read
Are you thinking it's time to reexamine your approach to technology innovation? Stop waiting, now is the time to implement change capabilities into...
3 min read
Natural disasters resulting from hurricanes, floods, wildfires, and earthquakes can strike at any moment, leaving behind a trail of destruction and...
3 min read
The Federal Housing Administration (FHA) is looking to modernize mortgage default servicing processes by inviting more automation into the process...
3 min read
The impact of the COVID-19 pandemic on mortgage servicers and homeowners is not over. As agencies and industry stakeholders evaluate the residual...
3 min read
In today’s technologically advanced world, artificial intelligence is rapidly evolving and emerging through the modernization and adoption of...
3 min read
The Consumer Financial Protection Bureau’s updated mortgage servicing examination procedures pull from lessons learned since their last update in...
3 min read
Piggy-backing payment deferral success from the pandemic, the Federal Housing Finance Agency (FHFA) just announced that beginning July 1, 2023,...
3 min read
Are you suffering from regulatory fatigue? Has managing the latest default triggers become arduous? Whether from post-pandemic, pre-recession, or...
3 min read
Or are you stuck by the side of the road as others pass by? It’s time to stop doing the same thing… and getting the same results. The obstacles that...
3 min read
Regulatory and rulemaking actions were just released for the Consumer Financial Protection Bureau under the Unified Agenda of Regulatory and...
