4 min read
Three Cost-Saving Ways Servicers are Using Workflow Automation
There’s an old saying that the first step is often the hardest. For many mortgage servicers, the idea of workflow automation sounds both appealing...
Workflow Automation
4 min read
Early Delinquency Automation with CLARIFIRE®
In today’s mortgage servicing landscape, the ability to identify and address delinquency risk early is a defining advantage. Servicers can no longer...
3 min read
AI + Workflow: The Formula for Results
Artificial Intelligence (AI) has revolutionized the mindset of mortgage servicers regarding data. It can predict borrower behavior, exposing risk...
3 min read
FHA's New Waterfall: A Real-World Lesson in Why Workflow Matters
Servicers are no strangers to regulatory changes. FHA’s new permanent loss mitigation waterfall, introduced through HUD’s Mortgagee Letter 2025-12,...
3 min read
Mortgage Assumptions: Attractive to Buyers, A Headache for Servicers
Mortgage assumptions are back in the spotlight. As interest rates remain elevated and homebuyers hunt for affordable financing, the ability to...
4 min read
From Chaos to Clarity: How Automated Workflow Transforms Loan Servicing Operations
In today’s fast-paced, high-volume loan servicing and loss mitigation environments, efficiency isn’t just a goal — it’s a necessity. Whether you're...
3 min read
Servicing the Expanding HELOC Market
With much of the financial services industry in a regulatory pause, Home Equity Lines of Credit (HELOCs) are gaining renewed attention among...
4 min read
Making Efficiency a Reality in Loss Mitigation
From strategy to execution, we all know that the complex landscape of mortgage servicing, especially loss mitigation, necessitates efficiency and...
3 min read
Unlocking Efficiency and Profitability in Mortgage Servicing
In an industry defined by constant change, mortgage servicers must maintain full operational analysis of processes and real costs in order to remain...
4 min read
Transformation, Innovation, and the Future of Mortgage Servicing
Mortgage servicers gathered in Dallas last week for the annual MBA Servicing Solutions Conference & Expo to explore insights on what to expect in...
4 min read
Using Technology to Gain Industry Momentum: A 2025 Perspective
Mortgage servicing has faced unprecedented transformation over the past 15 years, and 2025 is queued up to deliver the same. While we were all...
4 min read
Fresh Ideas for Borrower Communication Success in 2025
As we all are preparing for the holiday season, closing the year out, and wondering what the New Year will bring, effective borrower communication...
3 min read
Mitigating Loan Repurchase Risks with New FHFA Alternatives
Whether you’re large or small, lender or servicer, repurchase requests are never welcome. They involve documentation, process changes, jeopardize...
4 min read
Disasters Demand Automation for Servicing
Managing through back-to-back natural disasters is a terrifying circumstance for homeowners as well as mortgage servicers, and this year’s storm...
3 min read
FHFA Explores the Responsible Use of Generative AI
The Federal Housing Finance Agency (FHFA) held its annual TechSprint this July with a focus on generative Artificial Intelligence (AI) in housing...
3 min read
Tapping Innovation to Ignite Change Automation for Mortgage Servicing
Are you thinking it's time to reexamine your approach to technology innovation? Stop waiting, now is the time to implement change capabilities into...
3 min read
FEMA, Floods, Fires, and Funding, Oh No!
Natural disasters resulting from hurricanes, floods, wildfires, and earthquakes can strike at any moment, leaving behind a trail of destruction and...
3 min read
How to Prepare For and Measure the Effectiveness of AI in Your Servicing Operations?
In today’s technologically advanced world, artificial intelligence is rapidly evolving and emerging through the modernization and adoption of...
3 min read
The Best Regulatory Defense is Modern Workflow Automation
Are you suffering from regulatory fatigue? Has managing the latest default triggers become arduous? Whether from post-pandemic, pre-recession, or...
3 min read
CFPB Proposes Automation To Reduce Consumer Friction
What does the CFPB’s recent initiative to curate mortgage products and assist homeowners have to do with mortgage servicing? More than you think....
3 min read
Should Servicers Be Worried About the CFPB's Key Observations?
The industry is migrating from forbearance to foreclosure, and mortgage servicers are seeing another change in the makeup of their default servicing...
3 min read
How Do Servicers Outpace Rising Foreclosure Activity With Mounting Oversight?
Have you seen the latest foreclosure stats? The picture they paint isn’t a pretty one. The June 2022 U.S. Foreclosure Market Report shows an increase...
3 min read
How to Mitigate the Possibility of Consent Orders with Modern Automation
Servicing institutions are well aware of the need to stay out in front of agency scrutiny, examinations, and of course consent orders. But what...
3 min read
How is Your Mortgage Servicing Shop Holding Up Under Unrelenting Pressure?
Exhausted by change? Every company, mortgage-based or otherwise, is experiencing a shift in automation as an essential part of business. The timing...
3 min read
Automated Workflow - Elevate the Power with Shared Data
Workflow is defined as a systemic distribution of tasks, information, and documents to users or groups for action based on a predefined set of...