3 min read
Healthcare professionals understand how important it is that their patients have a good experience and are treated well during their stay, on top of the expectation of quality clinical care. Now more than ever, emphasis on the experience is critical...
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3 min read
Organizational nirvana: that feeling you get when you open the door to that one closet in your home. It’s okay—go ahead and laugh. We all have one....
2 min read
Hospital systems are focusing now more than ever on improving the experiences of patients and their families, as their “inpatient” providers are held...
3 min read
It’s no secret that structured rounding improves patient communications and case management outcomes. But, according to a study conducted by Stanford...
2 min read
The term “workflow” isn’t new to the world of software. It’s used to describe how organizations are streamlining their business processes with...
4 min read
This past May marked the 12-year anniversary of the NQF membership’s endorsement of the Hospital Consumer Assessment of Healthcare Providers and...
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HCAHPS isn’t a term that is new to the healthcare industry. Hospitals have been collecting and reporting HCAHPS data for almost a decade now. They...
2 min read
Technology plays an integral part in the way healthcare organizations do business today. It allows hospitals to quickly address patient needs while...
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Late last year, at the Mortgage Bankers Association Annual Conference and Expo, attendees were asked, “What is most important in moving our industry...
3 min read
The Healthcare industry has been advancing quickly into the digital age. Having a mobile strategy is just one part of it. With the introduction of...
