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Efficiency is the measure of how well an action or group of actions are performed with the optimal amount of resources. How does your organization currently measure up? Have you noticed longer cycle times, bottlenecks, or gaps within your processes...
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We encounter obstacles each day, whether it’s the slow car driving in the fast lane or the person in front of you at the grocery checkout with 30...
3 min read
Healthcare professionals understand how important it is that their patients have a good experience and are treated well during their stay, on top of...
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Organizational nirvana: that feeling you get when you open the door to that one closet in your home. It’s okay—go ahead and laugh. We all have one....
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Hospital systems are focusing now more than ever on improving the experiences of patients and their families, as their “inpatient” providers are held...
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It’s no secret that structured rounding improves patient communications and case management outcomes. But, according to a study conducted by Stanford...
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The term “workflow” isn’t new to the world of software. It’s used to describe how organizations are streamlining their business processes with...
4 min read
This past May marked the 12-year anniversary of the NQF membership’s endorsement of the Hospital Consumer Assessment of Healthcare Providers and...
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HCAHPS isn’t a term that is new to the healthcare industry. Hospitals have been collecting and reporting HCAHPS data for almost a decade now. They...
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Technology plays an integral part in the way healthcare organizations do business today. It allows hospitals to quickly address patient needs while...
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Late last year, at the Mortgage Bankers Association Annual Conference and Expo, attendees were asked, “What is most important in moving our industry...
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The Healthcare industry has been advancing quickly into the digital age. Having a mobile strategy is just one part of it. With the introduction of...
