4 min read
Fresh Ideas for Borrower Communication Success in 2025
As we all are preparing for the holiday season, closing the year out, and wondering what the New Year will bring, effective borrower communication...
Loan Servicing
4 min read
Disasters Demand Automation for Servicing
Managing through back-to-back natural disasters is a terrifying circumstance for homeowners as well as mortgage servicers, and this year’s storm...
3 min read
FHFA Explores the Responsible Use of Generative AI
The Federal Housing Finance Agency (FHFA) held its annual TechSprint this July with a focus on generative Artificial Intelligence (AI) in housing...
4 min read
CFPB Proposes New Rules for Mortgage Servicers
We’ve all grown accustomed to rules and change management, but what does the Consumer Financial Protection Bureau’s (CFPB) Proposed Rule mean for...
4 min read
New Options Help Veterans Avoid Foreclosure
Following up on our last blog, ‘Servicing Answers to High Interest Rate Pressures,’ it is crucial that mortgage servicers do not succumb to the...
3 min read
Mortgage Executives Share Their Biggest Challenges and Solutions
Mortgage servicers gathered in Orlando for the annual MBA Servicing Solutions Conference & Expo to explore insights on what to expect in 2024. A...
3 min read
Tapping Innovation to Ignite Change Automation for Mortgage Servicing
Are you thinking it's time to reexamine your approach to technology innovation? Stop waiting, now is the time to implement change capabilities into...
3 min read
Conquering Record-Breaking Change
The impact of the COVID-19 pandemic on mortgage servicers and homeowners is not over. As agencies and industry stakeholders evaluate the residual...
3 min read
How to Prepare For and Measure the Effectiveness of AI in Your Servicing Operations?
In today’s technologically advanced world, artificial intelligence is rapidly evolving and emerging through the modernization and adoption of...
3 min read
Are You Tracking New CFPB Examination Updates?
The Consumer Financial Protection Bureau’s updated mortgage servicing examination procedures pull from lessons learned since their last update in...
3 min read
Are You on the Road to Seamless Servicing Success?
Or are you stuck by the side of the road as others pass by? It’s time to stop doing the same thing… and getting the same results. The obstacles that...
3 min read
Can Servicers Rise to the Latest Challenges?
What’s next on the mortgage horizon? Lenders are feeling the pinch as interest rates make an uphill trek. On a broader scale, foreclosure activity...
3 min read
Solutions to 5 Key Observations in the Latest CFPB Response Metrics Report
Not all servicers are alike, whether it’s size, portfolio composition, delinquency rates, or other criteria. Despite these disparities, the CFPB is...
3 min read
How Servicers Can Simplify the Shifting of Borrowers Out of Forbearance
The latest numbers reported by the Mortgage Bankers Association illustrate the volatility that remains in forbearance volume for servicers. As of...
3 min read
How is Your Mortgage Servicing Shop Holding Up Under Unrelenting Pressure?
Exhausted by change? Every company, mortgage-based or otherwise, is experiencing a shift in automation as an essential part of business. The timing...
3 min read
How the Pandemic Influence is Creating a New Perspective on Servicing Automation
The mortgage industry, financial services, and FinTech arenas have all received a boost from technology during struggles to provide relief under...
3 min read
Do You Know What the New Decade Holds for Customer-Centric Servicing?
Clarifire recently released its white paper on the current approach to customer-centric servicing and the corresponding key drivers as we head into a...
2 min read
It’s Time to Bring Mobile Access to Your Servicing Back Office
Today’s customers demand far more than an automated process from their mortgage bank or servicer. As servicers strive to improve overall efficiency...
3 min read
The Value of Workflow When Pursuing Digitization for Loan Servicing
The mortgage industry’s latest buzz word is “digital mortgage,” a novel term for the ongoing pursuit to remove paper from the process. However, this...
3 min read
How to Use Automation to Drive More Business to Your Organization
The industry continues to hunger for technology to improve workflow, as well as streamline and automate operational efficiencies. While these...
3 min read
Is Your Team Disaster Relief Ready?
What does it mean to be disaster ready? As a servicer you’re already juggling a variety of change initiatives at any given time, with unreasonably...
2 min read
Ease the Transition of Mortgage Servicing Rights with Automated Workflow
The key to a successful transfer of mortgage servicing rights (MSR) is a smooth transition of the portfolio from one servicer to another. It’s a big...