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Managing through back-to-back natural disasters is a terrifying circumstance for homeowners as well as mortgage servicers, and this year’s storm sequence is sure to test everyone’s capacity to be responsive in the face of disaster. I know firsthand...
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3 min read
The Federal Housing Finance Agency (FHFA) held its annual TechSprint this July with a focus on generative Artificial Intelligence (AI) in housing...
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We’ve all grown accustomed to rules and change management, but what does the Consumer Financial Protection Bureau’s (CFPB) Proposed Rule mean for...
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Following up on our last blog, ‘Servicing Answers to High Interest Rate Pressures,’ it is crucial that mortgage servicers do not succumb to the...
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Will higher interest rates put your delinquent borrowers in jeopardy? Pushed to new lows on the cusp of the financial crisis, the average annual...
3 min read
Data breaches and cybersecurity risk looms large in today’s high-tech landscape, with digital security threats becoming more prevalent and...
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The need for operational change is a never-ending fact of doing business. Required and yet scary to staff and customers, change comes from all...
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Mortgage servicers gathered in Orlando for the annual MBA Servicing Solutions Conference & Expo to explore insights on what to expect in 2024. A...
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The mortgage industry has shown its aptitude to embrace technical innovation and digitization, but are we responsible in our approach? No one would...
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As we embrace a brand new year with mortgage projections hinting at a promising year but not committing, it’s the perfect opportunity to reevaluate...
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The mortgage industry and financial services, in general, have been flooded with rules. Dating back to the advent of the Dodd-Frank Act and fast...
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The Q3 2023 U.S. Foreclosure Market Report recently published by ATTOM Data Solutions reveals what lies ahead for mortgage servicers. Illustrating an...
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Are you thinking it's time to reexamine your approach to technology innovation? Stop waiting, now is the time to implement change capabilities into...
3 min read
Natural disasters resulting from hurricanes, floods, wildfires, and earthquakes can strike at any moment, leaving behind a trail of destruction and...
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The Federal Housing Administration (FHA) is looking to modernize mortgage default servicing processes by inviting more automation into the process...
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The impact of the COVID-19 pandemic on mortgage servicers and homeowners is not over. As agencies and industry stakeholders evaluate the residual...
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In today’s technologically advanced world, artificial intelligence is rapidly evolving and emerging through the modernization and adoption of...
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The Consumer Financial Protection Bureau’s updated mortgage servicing examination procedures pull from lessons learned since their last update in...
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Piggy-backing payment deferral success from the pandemic, the Federal Housing Finance Agency (FHFA) just announced that beginning July 1, 2023,...
3 min read
Are you suffering from regulatory fatigue? Has managing the latest default triggers become arduous? Whether from post-pandemic, pre-recession, or...
3 min read
Or are you stuck by the side of the road as others pass by? It’s time to stop doing the same thing… and getting the same results. The obstacles that...
3 min read
Regulatory and rulemaking actions were just released for the Consumer Financial Protection Bureau under the Unified Agenda of Regulatory and...
2 min read
When was the last time you reviewed your borrower communication practices? As technology options continue to expand, so follows oversight. The...
4 min read
Don’t be deluded by ongoing reports of decreasing delinquency and foreclosure. As is often the case, it depends on which numbers you’re watching....
3 min read
What does the CFPB’s recent initiative to curate mortgage products and assist homeowners have to do with mortgage servicing? More than you think....
