4 min read
Automation Isn't the Hard Part Anymore. Coordination Is.
Mortgage servicers have more technology working behind the scenes than ever before. Many manual processes are now automated, systems are more...
Default Servicing
4 min read
Preparing for Freddie Mac's New Era of Default Reporting
For decades, Freddie Mac's Electronic Default Reporting process has provided a stable framework for monthly default reporting. In September 2027,...
4 min read
One View Changes Everything
Most default servicing organizations have invested heavily in technology over the past decade — systems for servicing, bankruptcy, foreclosure,...
5 min read
Closing the Borrower Communication Gap
"We sent the letter." In default servicing, that’s a sentence that gets repeated often. Compliance timelines are checked off as emails are delivered,...
4 min read
Stop Managing Service Providers. Start Orchestrating Outcomes.
Every default servicing executive knows the frustration. An attorney misses a milestone. A property preservation order falls through the cracks. A...
4 min read
What's Really Driving Cost Per Loan in Servicing?
For years, the mortgage servicing industry has chased "connectivity" as the ultimate solution to operational friction. On paper, the idea makes...
4 min read
Escrow Management in Default Servicing: A Middle Operations Opportunity
For decades, escrow has been an automated process in standard mortgage servicing. The rules are well defined, the calculations are known, and the...
4 min read
Moving Past Digital Toward Real Default Servicing Performance
Today’s default servicing operations are under intense pressure—from increased regulatory scrutiny and changing investor requirements to growing...
3 min read
Servicing the Expanding HELOC Market
With much of the financial services industry in a regulatory pause, Home Equity Lines of Credit (HELOCs) are gaining renewed attention among...
4 min read
New Options Help Veterans Avoid Foreclosure
Following up on our last blog, ‘Servicing Answers to High Interest Rate Pressures,’ it is crucial that mortgage servicers do not succumb to the...
4 min read
Servicing Answers to High Interest Rate Pressures
Will higher interest rates put your delinquent borrowers in jeopardy? Pushed to new lows on the cusp of the financial crisis, the average annual...
3 min read
Digitizing Mortgage Default
The Federal Housing Administration (FHA) is looking to modernize mortgage default servicing processes by inviting more automation into the process...
3 min read
Are You Ready to Offer Your Borrowers New Payment Deferral Options?
Piggy-backing payment deferral success from the pandemic, the Federal Housing Finance Agency (FHFA) just announced that beginning July 1, 2023,...
3 min read
How Do Servicers Outpace Rising Foreclosure Activity With Mounting Oversight?
Have you seen the latest foreclosure stats? The picture they paint isn’t a pretty one. The June 2022 U.S. Foreclosure Market Report shows an increase...
3 min read
How to Accelerate Your Mortgage Servicing Efforts with Seamless Servicing
Are you ready to put 2021 behind you? Mortgage servicers continue to try to keep up as their segment of the business is inundated by pandemic...
3 min read
How the Pandemic Influence is Creating a New Perspective on Servicing Automation
The mortgage industry, financial services, and FinTech arenas have all received a boost from technology during struggles to provide relief under...