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Nearly 1 in 5 healthcare workers have quit their jobs during the pandemic, with nursing being hit hardest. As evidenced in the Morning Consult Study, it is validated that nurses are burnt out and suffering from emotional and physical fatigue, and it...
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In the healthcare industry, the Objective Structured Clinical Examination (OSCE) is a cornerstone assessment method that evaluates the student...
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So what does reducing waste in healthcare mean? Healthcare waste is defined as time, dollars, and services that do not add value - and can sometimes...
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What do you do when the standard approach to readmission reductions isn’t moving the dial on penalties? Your organization has implemented...
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Those involved in healthcare today are well aware the industry has shifted from volume-based to consumer-driven, value-based care, with a significant...
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For anyone who attended the FONE 2019 Educational Conference, it was evident the focus was promoting healthy work environments using evidence-based...
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Hospital-Acquired Conditions (HACs) and infections are illnesses or complications that were not present when the patient was admitted to the...
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There is a lot of focus on patient satisfaction and experience in healthcare, and for good reason. Patient Experience is a key contributor to overall...
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A large number of leaders in healthcare agree that staff engagement within a hospital is an essential component for delivering quality patient care,...
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Healthcare organizations have recognized that to keep pace with industry growth, regulatory requirements, and increased responsibilities, caregivers...
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At the core of its mission, Accountable Care Organizations (ACOs) strive to achieve the highest level of quality care for patients, thereby reducing...
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As part of their continuous efforts for healthcare facilities to achieve zero harm, the Joint Commission conducts an on-site accreditation survey at...
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We all know, providing a safe environment for patients to recover is a fundamental part of offering quality patient care that fosters the best...
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Despite ongoing government initiatives for policy and regulation, the healthcare industry continues to grow exponentially. Hospitals must be nimble,...
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Salary.com conducted a recent survey, compiling a list of the top 10 most stressful jobs. Nursing ranked #6. Surprising to some, but not to those...
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In a recent blog, we highlighted an American College of Healthcare Executives (ACHE) survey addressing the top issues confronting hospitals today. It...
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In 2014, The Beryl Institute introduced ‘Patient Experience Week’ as a time to recognize healthcare staff that have an impact on patient’s...
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In today’s healthcare industry, hospital CEOs face numerous challenges that can disrupt the balance between providing patients with exceptional...
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Has your team struggled with improving the patient experience at your hospital? Are you overwhelmed by the possible strategies to employ in order to...
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“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou Let’s...
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Rounding has proven to be an effective practice in determining the level of patient satisfaction and improving the overall patient experience. Many...
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HCAHPS – who knew that six letters could have such an impact on an organization? Low HCAHPS scores can result in a loss of revenue, an unfavorable...
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Waking up each morning after a restful night’s sleep, is a great way to start the day. You’re energized and ready to tackle what comes your way....
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Despite the fact that OAS CAHPS are still voluntary, their eventual mandate could be right around the corner. To achieve top scores, it’s not as...
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The roots of patient rounding can be traced back to a medical center in Birmingham, AL in the late 1980s.2 After many years of this concept in...
