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From strategy to execution, we all know that the complex landscape of mortgage servicing, especially loss mitigation, necessitates efficiency and flexibility within a focused, technology-driven, cost-effective framework. This structure cannot be...
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In an industry defined by constant change, mortgage servicers must maintain full operational analysis of processes and real costs in order to remain...
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Mortgage servicers gathered in Dallas last week for the annual MBA Servicing Solutions Conference & Expo to explore insights on what to expect in...
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Mortgage servicing has faced unprecedented transformation over the past 15 years, and 2025 is queued up to deliver the same. While we were all...
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As we all are preparing for the holiday season, closing the year out, and wondering what the New Year will bring, effective borrower communication...
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Whether you’re large or small, lender or servicer, repurchase requests are never welcome. They involve documentation, process changes, jeopardize...
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Managing through back-to-back natural disasters is a terrifying circumstance for homeowners as well as mortgage servicers, and this year’s storm...
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The Federal Housing Finance Agency (FHFA) held its annual TechSprint this July with a focus on generative Artificial Intelligence (AI) in housing...
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We’ve all grown accustomed to rules and change management, but what does the Consumer Financial Protection Bureau’s (CFPB) Proposed Rule mean for...
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Following up on our last blog, ‘Servicing Answers to High Interest Rate Pressures,’ it is crucial that mortgage servicers do not succumb to the...
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Will higher interest rates put your delinquent borrowers in jeopardy? Pushed to new lows on the cusp of the financial crisis, the average annual...
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Data breaches and cybersecurity risk looms large in today’s high-tech landscape, with digital security threats becoming more prevalent and...
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The need for operational change is a never-ending fact of doing business. Required and yet scary to staff and customers, change comes from all...
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Mortgage servicers gathered in Orlando for the annual MBA Servicing Solutions Conference & Expo to explore insights on what to expect in 2024. A...
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The mortgage industry has shown its aptitude to embrace technical innovation and digitization, but are we responsible in our approach? No one would...
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As we embrace a brand new year with mortgage projections hinting at a promising year but not committing, it’s the perfect opportunity to reevaluate...
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The mortgage industry and financial services, in general, have been flooded with rules. Dating back to the advent of the Dodd-Frank Act and fast...
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The Q3 2023 U.S. Foreclosure Market Report recently published by ATTOM Data Solutions reveals what lies ahead for mortgage servicers. Illustrating an...
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Are you thinking it's time to reexamine your approach to technology innovation? Stop waiting, now is the time to implement change capabilities into...
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Natural disasters resulting from hurricanes, floods, wildfires, and earthquakes can strike at any moment, leaving behind a trail of destruction and...
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The Federal Housing Administration (FHA) is looking to modernize mortgage default servicing processes by inviting more automation into the process...
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The impact of the COVID-19 pandemic on mortgage servicers and homeowners is not over. As agencies and industry stakeholders evaluate the residual...
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In today’s technologically advanced world, artificial intelligence is rapidly evolving and emerging through the modernization and adoption of...
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The Consumer Financial Protection Bureau’s updated mortgage servicing examination procedures pull from lessons learned since their last update in...
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Piggy-backing payment deferral success from the pandemic, the Federal Housing Finance Agency (FHFA) just announced that beginning July 1, 2023,...
