Clarifire Conversations

October 10, 2017

Clarifire Brings Local and Corporate Vendors to Promote Employee Wellness

Our office started buzzing around 11 a.m. as vendors began arriving for our 2017 Wellness Fair. Among them were UnitedHealthcare, Guardian Dental, Colonial Life, Superior Vision, North Shore Chiropractic, Hoola Monsters, The Fit Yard, Soho Juice, Orange Theory, Supergoop! and Elevate St. Pete.

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October 05, 2017

Ease the Transition of Mortgage Servicing Rights with Automated Workflow

The key to a successful MSR transfer is a smooth transition of the portfolio from one servicer to another. It’s a big feat, but not an impossible task. Automated workflow is an important tool to help decrease the risk, for both the customer and the servicer, of costly missed steps in the transfer process.

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September 28, 2017

Adios Manual Processes, Hello Workflow Automation

Automation is not a new concept. Technology has been automating manual processes in our generation for decades. The washing machine replaced the washboard, revolutionizing how we do our laundry. Online banking made it possible to access our accounts and pay bills anytime day or night.

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September 26, 2017

Operational Inefficiencies Keeping You Up At Night?  Here's How to Get a Restful Night's Sleep

As CEOs, we are accountable for the success or failure of our organizations. It’s a challenge that we chose to take on and don’t take lightly. Our heads are continually filled with questions about our latest margins, new technologies or cyber threat risks we need to look at, if we're running our business efficiently, and are we meeting the expectations of our customers?  Unfortunately, those questions don’t stop when our heads hit the pillow.

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September 19, 2017

How Does Automated Workflow Improve Operational Efficiencies?

Efficiency is the measure of how well an action or group of actions are performed with the optimal amount of resources. How does your organization currently measure up?  Have you noticed longer cycle times, bottlenecks, or gaps within your processes across your organization? Have you discovered gaps that have exposed you to risk and loss of revenue?

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September 12, 2017

The Ultimate Cheat Sheet to Implementing Workflow (and Fast!)

We encounter obstacles each day, whether it’s the slow car driving in the fast lane or the person in front of you at the grocery checkout with 30 items in the express laneobstacles are everywhere. How to implement automated workflow within your organization shouldn’t be one of them.

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September 06, 2017

Healthcare Comes in Many Forms: Clarifire Gives Back at Ronald McDonald House

Tortilla. Chicken. Beans. Rice. Tomatoes. Cheese. Avocado. Sounds like the perfect taco, right?

For the families with children getting treatment at Johns Hopkins All Children’s Hospital here in our community, it's so much more than a perfect taco. It's a warm, home-cooked meal after an exhausting day.

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August 29, 2017

Time is Ticking Away! Are You Ready for Flex Mod?

Accountants have a countdown to Tax Day. Schools have a countdown to summer. Retailers have a countdown to Christmas. The mortgage industry has an important countdown of its own that’s rapidly approaching. Will you be ready to start evaluating borrowers for the Flex Modification program on October 1st?

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August 22, 2017

Using Low-Code Workflow Platforms to Jumpstart Digital Transformation

Let’s face it, change is inevitable. Sometimes it happens a little faster than we would like. However, organizations must change too or… let’s not think about that. It’s a challenge for development teams to keep pace with change and growing expectations from the business. 

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August 17, 2017

Smarter Technology Helps Hospitals Target What Patients Care About Most

Healthcare professionals understand how important it is that their patients have a good experience and are treated well during their stay, on top of the expectation of quality clinical care. Now more than ever, emphasis on the experience is critical as HCAHPS scores are directly linked to reimbursement initiatives through the Center of Medicaid and Medicare Services. 

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August 08, 2017

6 Questions to Ask When Selecting a Workflow Solution

Organizational nirvana: that feeling you get when you open the door to that one closet in your home. It’s okay—go ahead and laugh.  We all have one. The door opens and this time, instead of dodging falling items, you can see what’s there and actually find what you are looking for without fear of bodily harm. 

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August 03, 2017

The 3 Most Common Pitfalls to Nurse Leader Rounding

Hospital systems are focusing now more than ever on improving the experiences of patients and their families, as their “inpatient” providers are held accountable to value based service models.

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August 01, 2017

Increase Customer Engagement Opportunities with Self-Service Technology

Through Google searches and an increasing presence of online accounts, today’s consumer has an abundance of information available at their fingertips. Having information readily available when customers want it, empowers them to be self-sufficient. With 71% of consumers wanting the ability to solve their own customer service issues, self-service technology enables the customer interaction that shapes their experience in a way that works for them.

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July 19, 2017

4 Ways Merging Purposeful Rounding and Mobile Technology Can Increase Patient Experience Scores

It’s no secret that structured rounding improves patient communications and case management outcomes. But, according to a study conducted by Stanford Health Care, purposeful rounding has also increased patient satisfaction by an average of 12% in some hospitals.

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July 12, 2017

3 Reasons Your Business Needs an Effective Workflow

The term “workflow” isn’t new to the world of software. It’s used to describe how organizations are streamlining their business processes with automation to eliminate manual tasks and gaps. So what’s the big deal and why is implementing a workflow automation application so important?

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June 28, 2017

Child HCAHPS®: What You Need to Know

This past May marked the 12-year anniversary of the NQF membership’s endorsement of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey as a measure of adult patient satisfaction administered by the Centers for Medicare & Medicaid Services (CMS).

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June 01, 2017

Child HCAHPS: Because Children Aren't Little Adults

HCAHPS isn’t a term that is new to the healthcare industry.  Hospitals have been collecting and reporting HCAHPS data for almost a decade now.  They have been able to analyze the data, implement quality improvement initiatives, and see the results with increased HCAHPS scores and Medicare reimbursements. 

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May 16, 2017

How Can You Be Compliant With So Many Regulations At Every Level?

RegTech is a buzz word that, over the last couple of years, has found its place as a mainstay in the financial services industry.  What exactly is RegTech, and how does is differ from FinTech?  The answer is simple.  RegTech is short for regulatory technology and is a subset of FinTech that has risen out of the global complexity of regulation and its impact on financial services. 

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May 10, 2017

Top 5 Features Your Rounding Software Must Have

Technology plays an integral part in the way healthcare organizations do business today. It allows hospitals to quickly address patient needs while adhering to value based service models.  There are many rounding products on the market that boast ease of use, scalability, and efficiency.  While all important, how does the product deliver on those promises? 

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April 18, 2017

What to Expect for the Future of Loss Mitigation

The outlook for the mortgage industry, including the future of loss mitigation, was the background for the Five Star’s recent Government Forum in Washington DC.  Keynote speakers and panelists enlightened attendees on what to expect from rising interest rates, declining housing inventory, the quest to attract millennials, all the while managing to a purchase-centric market.  Afternoon panel discussions focused on servicing specific scenarios to include what’s next for loss mitigation and the challenge of property preservation.

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April 12, 2017

Mobilization in the Mortgage Industry

The Mortgage Bankers Association convened its 2017 National Technology in Mortgage Banking Conference & Expo in Chicago on March 26 – 29, 2017.  Participants discussed the evolving role of technology in the mortgage space. The timely conversation comes as the National Association of Realtors’ 2017 Home Buyer and Seller Generational Trends recently reported Millennials make up the largest share of homebuyers at 34%, with 92% of them turning to online resources to conduct their home searches.

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February 24, 2017

Will the Return of the RMBS Market Impact Defaults?

As everyone who attended the MBA National Mortgage Servicing Conference & Expo returns to their desks, we look at the continued uncertainty of the Residential Mortgage Backed Security market (RMBS). What looks like a comeback for 2017, based on rising interest rates, may be temporarily stalled as the Federal Open Market Committee decided to keep the Fed Funds rate at 0.75 percent at the January 31-February 1 FOMC meeting.

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January 31, 2017

Post HAMP Modification Guidance Swells

The end of 2016 heralded in extensive regulatory guidance on loan modification alternatives to the Home Affordable Mortgage Program (HAMP). Established by the US Department of the Treasury (DOT) in 2009 in an effort to standardize mortgage modifications, HAMP was retired on December 31, 2016 after providing nearly $10.5 million in consumer relief necessitated in response to the financial crisis. 

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January 10, 2017

Top 5 Trends for Success in the Financial Services Market

Late last year, at the Mortgage Bankers Association Annual Conference and Expo, attendees were asked, “What is most important in moving our industry forward?”.  There were five clear trending topics from the answers received, with each item having its unique impact on the industry and your organization.

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January 05, 2017

Business Resolutions to Boost Your Success in the New Year

The start of a new year symbolically represents a restart or clean slate to make this year the best year yet. We make resolutions to set our path for success and to create accountability. We join a gym to exercise more, buy fruits and vegetables to eat healthier, and create budgets to spend less.  We focus our efforts on creating a new you in the New Year. 

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