3 min read
How to Navigate the Challenges of Post Discharge Follow-ups
Post-discharge calls aid in safe patient transitions, help prevent readmissions, and improve patient satisfaction.1 In addition, academic studies...
Healthcare (2)
3 min read
How Workflow Establishes Excellence in Surgical Processes
Hospital systems, post-acute care providers and physicians are all participants in today’s world of value based healthcare. The Centers for Medicare...
3 min read
How to Break the Cycle of Nurse Burnout
In the last several years, our bedside heroes have taken on a much more demanding role. Long gone are the days of just delivering quality care and...
3 min read
How Do You Create a Positive Pediatric Patient Experience?
One size does not fit all. Ensuring a positive experience for children and their parents/guardians is essential for strategically building patient...
3 min read
Paper Versus Technology for Rounding Success
It’s 2018 and technology is everywhere … or is it? Across the country there are hospitals and healthcare organizations that continue to choose to...
2 min read
How Coaching and Technology Create Rounding Success
Is your team afraid to log not met domains and coaching notes? Do they often communicate that they don’t want to ‘tattle’? OR, are they completely...
3 min read
5 Ways to Celebrate Patient Experience Week
Patient Experience Week is next week. Have you thought about the meaning and purpose behind it? Or better yet—how you’re going to celebrate?
2 min read
Care Empowered through Clinical Workflow Automation: What is the Value Equation?
Each clinical pathway has its own set of unique critical points in time that are the most impactful to positive patient care. Providing a streamlined...
3 min read
Using the right patient rounding tool makes your work easier—here’s how
As a Patient Experience Manager, CNO, or Nurse Executive, you understand the importance and effectiveness of Nurse Leader Rounding. Are you having...
4 min read
5 Questions to Ask When Selecting a Solution for Rounding Success
One of the many areas of healthcare technology that has seen rapid growth is digital rounding solutions. Many organizations are making the transition...
2 min read
3 Reasons Why 360-Degree Patient Engagement Improves HCAHPS
Professionals in the healthcare field know a better patient experience directly translates to increased patient satisfaction scores and positive...
2 min read
You Make the Rules, Workflow Makes the Decisions
Do you know the average number of decisions a person makes a day? 35,000! That’s the number reported by various internet sources. It’s a bit...
3 min read
5 Ways to Realize ROI With Workflow Automation
You’ve done the research, vetted the vendors, and found the perfect workflow automation solution that will transform your existing business processes...
3 min read
Smarter Technology Helps Hospitals Target What Patients Care About Most
Healthcare professionals understand how important it is that their patients have a good experience and are treated well during their stay, on top of...
3 min read
6 Questions to Ask When Selecting a Workflow Solution
Organizational nirvana: that feeling you get when you open the door to that one closet in your home. It’s okay—go ahead and laugh. We all have one....
2 min read
The 3 Most Common Pitfalls to Nurse Leader Rounding
Hospital systems are focusing now more than ever on improving the experiences of patients and their families, as their “inpatient” providers are held...
3 min read
4 Ways Purposeful Rounding Increases Patient Experience Scores
It’s no secret that structured rounding improves patient communications and case management outcomes. But, according to a study conducted by Stanford...
4 min read
Child HCAHPS®: What You Need to Know
This past May marked the 12-year anniversary of the NQF membership’s endorsement of the Hospital Consumer Assessment of Healthcare Providers and...
2 min read
Child HCAHPS: Because Children Aren't Little Adults
HCAHPS isn’t a term that is new to the healthcare industry. Hospitals have been collecting and reporting HCAHPS data for almost a decade now. They...
2 min read
Top 5 Features Your Rounding Software Must Have
Technology plays an integral part in the way healthcare organizations do business today. It allows hospitals to quickly address patient needs while...
3 min read
4 Things to Avoid When Selecting a Rounding Solution
The Healthcare industry has been advancing quickly into the digital age. Having a mobile strategy is just one part of it. With the introduction of...