Do your leaders often complain about technology overload? Are the teams’ iPads gathering dust on the shelf? Are hand-written rounds not in alignment with your HCAHPS results? If you answered ‘yes’ to even one of the above questions, you may need to re-evaluate your current rounding solution.
Getting to the bottom of why your technology is not meeting expectations can be tough but not impossible! Whether it is a first time implementation or your current rounding solution isn’t meeting your needs, here are three key traits to look for in a rounding solution that will place you on the road to success.
Your Solution is Easy to Use
Nursing has become so much more than just bedside care. Leaders have taken on many more administrative tasks including rounding. The goal here is to assess the patient’s experience and turn around not met areas quickly while the patient is still under care.
With the CLARIFIRE HEALTH® mobile app, the questions are customized to the unit’s specific patient type therefore eliminating ‘robotic questioning’ and ‘survey fatigue.’ In addition, big buttons, bright colors, and gesturing (tapping/swiping) are key success indicators. No scrolling-- everything accessible in one easy, flexible format!
Your Solution Has Growth Potential
Rounding solutions should be designed around a platform that allows it to adapt and expand to meet needs now and in the future. You don’t want to go through the process of choosing a product each time you have a new need.
CLARIFIRE HEALTH sits atop a robust workflow engine! Users are able to toggle back and forth between tasks such as Nurse Leader Rounding, Staff Rounding, Post Discharge Follow-up Rounding, and with the click of a button – jump over to the BRIGHT AUDITS mobile app for all their auditing needs. Gone are the days of going in and out of multiple systems to get the information you need to do your job. Investing in an adaptive, flexible solution with capabilities beyond rounding will reap returns year after year.
Your Solution Tells the Patient's Story
A successful rounding solution allows the end user to easily access patient information across the entire continuum of care. Straightforward access to patient preferences, history from visit to visit, or even patient experience from one unit to another helps you become instantly familiar with the patient. This makes it easier for nurse to leaders see to it that their patients’ perception of care matches the quality of care they are receiving.
CLARIFIRE HEALTH offers at-a-glance patient round history, patient preferences, ancillary escalations, plus much more. The leader can quickly review the patient’s details prior to entering the room and be armed with follow-up while communicating resolution for any not met domains. This is incredibly empowering and is proven to raise the Nurse Bundle (Nurse Communications, Responsiveness, Pain Management) area within HCAHPS scores.
Technology continues to provide advances in the healthcare industry to help organizations work faster, easier, and smarter. CLARIFIRE provides ‘one-stop shopping’ in a simple, easy-to-use format that provides a solution for all user needs without the technology overload or dust bunnies. Discover how innovation provides proven HCAHPS results with CLARIFIRE HEALTH!
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Lauren Walling
Lauren Walling is a graduate of Emory University with a degree in Industrial Psychology, as well as an MBA from the John Sykes School of Business from The University of Tampa. She currently sits on the Board of Fellows at the University of Tampa, and is a member of the Healthcare Business Women's Association, National Association of Professional Women, and the Morton Plant Skip Cline Society. Lauren works with large Healthcare Systems implementing Patient Experience Solutions that streamline processes, increase patient experience and improve quality and safety.
