Efficiency is the measure of how well an action or group of actions are performed with the optimal amount of resources. How does your organization currently measure up? Have you noticed longer cycle times, bottlenecks, or gaps within your processes across your organization? Have you discovered gaps that have exposed you to risk and loss of revenue?
To achieve operational efficiency, organizations must look at standardizing core processes to effectively respond to market changes while delivering cost effective products or services to your customers. Minimizing redundancy, automating processes, improving accuracy, and responsiveness are key steps to moving forward in any organization.
It all sounds good, but I know what you're thinking: how do you do that? Workflow! Workflow is your best friend for achieving operational efficiency within your organization. Whether it’s small department improvements or an entire enterprise upgrade, here’s how workflow will help your operations run smoothly.
Business processes are transformed into workflow by breaking down and clearly defining each action and the logic in a process. Decisions are no longer subjective and processes are now consistent and repeatable. Everyone follows the same process for the same task. Workflow removes the ambiguity and standardizes how a task should be carried out each time, adding oversight, controls, and visibility.
Workflow is repeatable. Its repetitive nature provides organizational consistency, improves quality, decreases risk of forgetting steps, and eliminates unnecessary redundancy. I know, repetition can be boring, but it is essential!
The resulting operational efficiency frees up resources for other tasks. Those resources can now do the thinking, the personalized messaging, and focus on the customer versus the manual tasks of getting things done and handing them off to the next team.
How many manual process are utilized within your organization? How awesome would it be to reduce that number by 25, 50, or even 75%? Automating those manual tasks is a quick win for any organization. By automating tasks that people no longer have to touch, workflow creates efficiencies by reducing human-induced errors and decreasing cycle times.
Automation also provides organizations the luxury to start new processes, send notifications, and trigger other tasks defined by business rules, further reducing process times and broadening the communications throughout.
We’re all working together toward a common goal, to provide our customers with what they need in a timely manner. Collaboration is all about working better together. Workflow systematically distributes tasks, data, images, and documents to those who need it, when they need it, both inside and outside the organization. Seamless integration between all parties in one secure platform. That’s teamwork!
As your organization grows and changes, workflow has the flexibility to grow and change with it. Technology is available to ease the effort needed to get work done. Why not use it to its full potential? In the end, isn't it all about working smarter, not harder? Let workflow do the work for you, freeing up your time to focus on the customer.
Jane Mason, Founder and CEO
Jane has applied her vast experience (over 25 years) operating process-driven businesses to successfully redefine client-focused service. Jane has worked with expert programmers to apply cutting-edge web-based technology to automate complex processes in industries such as Financial Services, Healthcare and enterprise workflow. Her vision confirms Clarifire's trajectory as a successful, scaling, Software-as-a-Service (SaaS) provider. A University of South Florida graduate, Jane has received many awards related to her entrepreneurial skills.