The start of a new year symbolically represents a restart or clean slate to make this year the best year yet. We make resolutions to set our path for success and to create accountability. We join a gym to exercise more, buy fruits and vegetables to eat healthier, and create budgets to spend less. We focus our efforts on creating a new you in the New Year.
Have you ever thought to create New Year’s resolutions for your organization? Just as we set up ourselves for success in the New Year, we should do the same in business. Here are a few resolutions to consider to help make this the best year yet for your organization.
Establish Your Presence in the Digital World
Technology can be overwhelming for organizations big and small. Changes in existing technology and the introduction of new technologies can make it hard to determine what to use and how to use it for the betterment of the business. Start the New Year by modernizing your organization with a digital strategy. A digital strategy can be confused with an IT strategy.
A digital strategy starts with planning what technology centric initiatives are needed to achieve your business goals. Then, determine what technology is needed to implement the initiatives and to accomplish those goals.
Eliminate Unnecessary Effort
Out with the old, in with the new. Take another look at how work is done and evaluate your existing processes. Ask yourself, are we getting from point A to point B in the most effective way? Is there a better way of doing things we have done in the same old way? Will automating manual tasks make our processes more efficient?
There is always room for improvement. The automation of repetitive tasks and elimination of manual tasks will create a lean, efficient machine in the New Year.
Work Less by Making Your Technology Work For You
The holidays are often a time for reflection. The New Year brings on questions of improvement and how to make things better. As you look back on the past year within your organization, take a look at your technology. Do you work at making your technology work or does your technology work for you?
Technology is meant to make our lives easier. If that’s not the case, then maybe it’s time to evaluate new technology that makes work less work that makes work less work. The technology should adapt to your business methods, not your business having to adapt to the technology.
Keep the Lines of Communication Open
A business cannot be successful without customers. With technology being such an integral part of daily life, it’s important to provide a continuous, open line of communication to the consumer. Are you accessible to your customers with the push of a button? Can your customers easily view the progress of their requests?
An open, collaborative approach with the customer is key to satisfaction and loyalty. Customers want information and today’s on demand technology makes it easy. Why not give them what they want?
By making these four business resolutions part of your strategic plan, you will gain clarity and focus on transformation opportunities for your organization in the New Year. Set the course to make 2017 your organization’s best year yet!
Jane Mason, Founder and CEO
Jane has applied her vast experience (over 25 years) operating process-driven businesses to successfully redefine client-focused service. Jane has worked with expert programmers to apply cutting-edge web-based technology to automate complex processes in industries such as Financial Services, Healthcare and enterprise workflow. Her vision confirms Clarifire's trajectory as a successful, scaling, Software-as-a-Service (SaaS) provider. A University of South Florida graduate, Jane has received many awards related to her entrepreneurial skills.